Terms and Conditions

1. Privacy

Visitors' IP addresses are automatically included in any forms submitted from this site. Your IP address cannot be used to locate you. It's done to stop the misuse.

2. Copyrights

Swifty Car Transport owns the presentation, design, and content displayed in each section of this website. Australian and international copyright laws protect them. Without Swifty Car Transport’s written consent, none of these contents may be copied, replicated, or distributed.

3. Obligation

You accept full responsibility for using this website. Neither Swifty Car Transport nor the company that designed the website (Swifty Car Transport) make any warranties about this website or accept liability for any technical errors.

4.Our Position

By using our service, you agree that Swifty Car Transport will act as your agent to secure the best possible terms and conditions. You must acknowledge that vehicle transport is not a task that Swifty Car Transport handles directly. Also, remember that the carrier, Swifty Car Transport, oversees transporting your vehicle. This implies that you accept the carrier's terms and conditions.

5. Transport Conditions

All vehicles must meet the following requirements: The car must be in good condition and can be driven. The following are the typical dimensions for cars, sedans, and light trucks/SUVs:

Car / Sedan:
   a.  Length: 5.1 meters or less.
    b.  Width: 2 meters or less.
    c.  Height: 1.65 meters or less.
SUV, light commercial, and 4WD
    a.  Length: 5.2 meters or less
   b.  Width: 2 meters or less.
   c.  Height: 1.9 meters or less.

A 6-inch/150 mm clearance is required.

When the vehicle dimensions are required, they should be determined starting at the highest points. (Roof racks, mirror edges that are folded in, bullbars, tow balls, etc.)

Handbrakes and brakes must be working.

The windows and roofs will be transported in an enclosed container at an additional cost if they are not in good condition.

The car must start easily.

The weight of the car should not exceed three tons.

Vehicle bookings for depot drop-offs must be made at least two business days in advance. There are no urgent same-day drop-off options available.

For pickups, we need a minimum of 5 business days' notice. Pickup may take longer in regional areas.

6. Transport Vehicles with Items Inside

All vehicles must be empty unless the 'Goods in Car' option is chosen. Please be aware that this service only accepts items that meet the criteria described below:

Items should not weigh more than 80 kg.

Goods should not block any windows.

Goods shouldn't be placed between the front seats or behind the driver's seat

Swifty Car Transport disclaims all liability for any loss or damage to the vehicle or the goods contained therein.

7. Empty Vehicle

Only the following items can be kept in empty vehicles: If any of the following items are left in a car, it will still be regarded as empty:

Spare tire

Jack

A toolbox for the car

Baby seats and booster seats (they should be fitted, not loose).

8. Transit Times

Pickup Dates and Transit Days are only estimates and only apply to business days; weekends and federal holidays are not included. Due to busy times, natural disasters, and backlogs, pickup dates and transit days may change. Transit Time begins on the day when the shipment is picked up or dropped off at the depot. Please avoid scheduling holidays, trips, or meetings based on estimated transit times because Swifty Car Transport does not guarantee collection or delivery times.

9. Vehicle Collection

Every booking made through Swifty Car Transport is unique in some way. We demand a minimum of 3 business days' notice when collecting vehicles from metropolitan doors. Although it could change, we make every effort to have your car picked up during this time. Additional notice will be needed for rural collections. The desired collection date does not guarantee a time or date for your reservation. Before collection, one of our load planners or fleet controllers will contact you to choose a date and slot of time.

10. Vehicle(S) Collection from The Depot

Vehicles that have been delivered to a depot must be picked up within three business days after arrival. Vehicles that are not picked up within this window might be charged daily storage costs.

11. Automobile collection from auction houses

Auction vehicles must be in good condition and free of dents and damage. The service should be re-quoted if the car invoice indicates any type of write-off or shows any damage because the prices established do not take written-off or damaged cars into account. You must give us this information while booking the service. If not provided, we may cancel the service. Additionally, after a booking is made, all necessary supporting papers for collecting a car from an auction house must be provided before collection.

12. Changes in Bookings

Any requests for changes to a reservation must be made in writing and sent to info@pslogistics.com.au. The administrative fees for your service may increase because of changes made after a booking has been confirmed and information has been given to you.

13. Vehicle Damage

According to the Corporations Act of 2001 (Cth), P&S Logistics does not organize or provide insurance for any of its goods or services and does not possess an Australian Financial Services License. This includes any loss or harm to personal items left in the vehicle as well as any harm the presence of such items causes to the vehicle, all of which is done at your own risk. You acknowledge that P&S Logistics is acting as your agent to secure the best pricing and service for you when you use our service. If the carrier is deemed to have been careless and damaged your vehicle during transit, the carrier will give an accidental transit guarantee. Claims MUST be submitted directly to the carrier for approval. Within 24 hours of picking up the car, submit a written claim to info@pslogistics.com.au There could be an additional fee. Without the carrier's written consent, no repairs may be made. Any standard or non-standard motor vehicle accessory that is not permanently attached to the vehicle, such as number plates, antennas, bulbar, awnings, roof racks, louvres, rain shields, bonnet protectors, bug protectors, sunshades, additional lights and/or sirens, or other vehicle accessories, is not covered by the carrier's insurance policy.

In any event, carriers do not provide coverage for already damaged or undrivable vehicles. Vehicles with a market value of more than $80,000 or older than 30 years old are not covered. Additionally, the carrier is not responsible for any window damage, hidden defects, mechanical or electrical damage, derangement that may occur in vehicles being transported, loss or damage brought on by or connected to a Force Majeure Event, or any other damages or losses. A "Force Majeure Event" is defined as any circumstance beyond a party's reasonable control that results in delays or inability to fully or partially carry out any obligations, including, but not limited to, fire, flood, drought, hail, storm, lightning, earthquake, wildlife impact, act of God, peril of sea or air, explosion, sabotage, accident, embargo, pandemic or epidemic, accident, road or rail closures, road works, breakdown of equipment or infrastructure and rail derailment. Any standard or non-standard motor vehicle accessory that is not permanently attached to the vehicle, such as number plates, antennas, bulbar, awnings, roof racks, louvres, rain shields, bonnet protectors, bug protectors, sunshades, additional lights and/or sirens, eyelashes, or other vehicle accessories, is not covered by the carrier's insurance policy.

14. Cancellations

Phone calls to cancel a booking are not accepted. All cancellations must be done in written form. Depending on the specifics of the cancellation, we reserve the right to tack on a fee ranging from $120.00 to $195.00. It is in addition to fees for giving inaccurate information at the time of booking. The processing of a refund can take up to 5 business days.
A futile cost will be added to the cancellation fee if:

Booking is not canceled in written form

Booking canceled with less than 48 hours' notice, and

A carrier has visited the collection site

In the case of a metropolitan collection, this fee would range from $150 to $300, and if the pickup was intended to take place outside of the city, it could reach the full transport service fee. The carrier has the right to charge you the full transportation fees if the vehicle has been picked up and a space on the truck has been reserved for it, and you decide to cancel for any reason. It is because they won't be able to rebook that space.

15. Any questions or issues?

Please contact us through our contact page or send us an email on info@pslogistics.com.au, if you have any queries or issues.